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(819) 843-3068
info@hfontaine.com

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	Survey

Survey

Dear Client:

As a world leader in the design, manufacture and distribution of sluice gates, flap gates, stop logs, channel gates and weirs, Fontaine is constantly concerned about customer satisfaction. To help us provide you with products and services that exceed your expectations, we’re asking for your feedback through this electronic questionnaire.

Simply complete the following brief questions and click “Send”.

Thank you for helping us serve you better!

CUSTOMER SURVEY

Please evaluate the performance of H. Fontaine Ltd. in regard to the following criteria:

1 : very satisfied, 2 : satisfied, 3 : unsatisfied, 4 : very unsatisfied

A.	General quality of the products	1	2	3	4
B.	Technical support from the Fontaine team	1	2	3	4
	(Agent, Sales staff, Engineering documents, catalogues, etc.)
C.	Adhere to schedules	1	2	3	4
D.	Delivery, identification and packing of products	1	2	3	4
E.	General Installation of the products	1	2	3	4
F.	Service after sales	1	2	3	4

Do you have any comments or suggestions ?

Comments or suggestions :

Name :
Company :
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I would like to be contacted by a Fontaine representative

Departement :	Sales
	Service
Reason :	Emergency
	Informations

Detailed reason, if needed :